Using MHM

Terms of use

These terms are the agreement for the MHM website and account. Creating an account or signing in means you accept them. How information is handled is in the privacy policy.

Not medical care

MHM is a personal support tool for reminders, check-ins, tasks, and notes. It does not provide medical care, diagnosis, treatment, or emergency help. Do not rely on it in a crisis.

If you need urgent help, contact local emergency services. In the United States, you can call or text 988.

Your account

Use an email address you control. Each email belongs to one MHM account. You are responsible for the password and for the devices you stay signed in on. Suspended or inactive accounts cannot sign in.

Optional sign-in with Google or Facebook, and an optional Discord connection, are available only when those services are configured. Disconnecting one of them still leaves you a way to sign in.

Your content

Notes, tasks, messages, and check-ins you save stay yours. MHM stores them so it can show them to you and send the reminders you asked for. You can download a copy from Account settings while you are signed in.

Trial and subscription

New accounts receive 30 days of full service. Starting a subscription opens Stripe Checkout, where the current monthly price and any applicable tax are shown before you confirm. If you subscribe while more than 48 hours remain in the trial, billing begins when that trial ends; otherwise billing begins when you subscribe. The subscription renews monthly until canceled.

You can manage or cancel through the Stripe-hosted billing portal linked from Account settings. Cancellation stops future renewals. If a trial ends without a subscription, or a payment remains unpaid after the short grace period shown by MHM, scheduled messages, check-ins, and task reminders pause. Your account and saved data remain available, and scheduled support resumes after the subscription becomes active.

Acceptable use

Use MHM for your own support. Do not try to break into another account, interfere with the service, or use it to harm someone else. MHM may refuse a request that fails those checks, including repeated sign-in attempts.

The service can change

MHM is in development. Features, timing, and availability can change. A restart signs browsers out; saved settings remain. MHM is offered as it is, without a promise that it will always be available or error-free.

Stopping

You can stop using MHM at any time. How to download a copy or ask for the account to be deleted is on Your data.

Changes to these terms

If these terms change, the date at the top of this page will change. Continuing to use MHM after that date means you accept the updated terms.